Our Story

Doing Seafood Better Since 2014

You shouldn't need a white tablecloth to get fresh, delicious seafood. In fact, we think it tastes a lot better when it's prepared fast and served hot off the grill by our crew, always with our blue bandanas and a smile. We're here to bring seafood to the masses - with a dash of creativity, a whole lot of love, a squeeze of lemon, and not an ounce of pretentiousness. Your food is coming in a brown bag, and we're pretty sure there's no better way to enjoy it.

From our classic Salmon Powerbox to our Crispy Cod Tacos (and everything in between!), we use fresh, sustainably sourced seafood, flown in from around the world every day. Whether you prefer to relax on the patio with a house-made cocktail or grab a healthy meal to go between meetings, you can always count on us. 

Our Mission

Delicious. Friendly. Responsible.

Delicious. Every bite should delight you - and that takes a lot of care and effort. It takes premium ingredients and fresh seafood flown in daily. It takes veggies, soups and sauces made from scratch in every restaurant, every morning. It takes creative, rotating menu items developed by our own passionate crew members. But for all it takes, it gives much more - an unforgettable experience for our guests. 

Friendly. It’s not enough to serve great food. We strive to leave our guests happier than when they came in. We want to know your name and your go-to order, sure, but also your interests and weekend plans. We want you to feel at home in our restaurants, whether you're popping in for a minute to pick up an online order or bringing the whole family for dinner. It's why we've ditched the traditional white tablecloths and black ties of the seafood experience for blue bandanas and brown t-shirts, traded leather-bound menus for DIY menu cards and scrapped scripted wait staff for our genuine, personable crew. If we're doing our jobs right, we're not only making great food, but making great friends as well. 

Responsible. Just as we strive to leave our guests happier than they were when they came in, the same is true of how we aim to treat the environment around us. That’s why we only source seafood approved by the Monterey Bay Seafood Watch, and do our part to prevent species from becoming underpopulated and harmful fishing practices from being employed. It’s also why we rely on wind energy to power our restaurants, create menu items that help achieve near-zero food waste, invest in energy-efficient kitchen equipment and use fully biodegradable packaging products (as minimally as possible). Of course, there’s a cost to being responsible. It’s one we’re more than happy to bear. 

Our Team

  • Donna Lee
    Founder & CEO

    When did you join the Brown Bag team?

    About May 2011 - 3 years before we opened for business!

    What's your favorite meal at Brown Bag?

    Salmon Veggiebox, with a little bit of tartar sauce in the corner.

    What's your favorite part of your job?

    Creating new things and watching them come to life. Optimizing what we already do. Hanging out and collaborating with a bunch of hilarious, quirky and committed people.

    Quick Hits: Hometown? | Guilty Pleasure? | Dinner Party Guests?

    Evanston, IL | Eating in the bath. | My mentor, my bestie, my bro.

  • Zach Flanzman
    President & COO

    When did you join the Brown Bag team?

    January 2017.

    What's your favorite meal at Brown Bag?

    Salmon Greens and Grains with garlic bread.

    What's your favorite part of your job?

    Debating tough questions, thinking about the future, and seeing results in action. With a quick break to work Expo during lunch. 

    Quick Hits: Hometown? | Guilty Pleasure? | Dinner Party Guests?

    Scotch Plains, NJ | Chili's Bottomless Chips & Salsa | Andy Samberg, Alexander Hamilton, Landon Donovan.

  • Chrissie Ingolia
    Director of Operations

    When did you join the Brown Bag team?

    June 2016.

    What's your favorite meal at Brown Bag?

    Curry Fish Cakes Greens & Grains (gotta have the creamy ginger!).

    What's your favorite part of your job?

    Optimizing our guests' experience and participating in the collaboration as I watch other ideas come to life. Watching a crew member learning something new and seeing their pure joy and excitement is pretty cool too!

    Quick Hits: Hometown? | Guilty Pleasure? | Dinner Party Guests?

    Davenport, IA | Pasta, a glass of red wine, and a rom com. | Derek Jeter, Anthony Bourdain, Joanna Gaines.

  • Jess Dietrich
    Director of Talent

    When did you join the Brown Bag team?

    May 2020.

    What's your favorite meal at Brown Bag?

    Salmon Greens & Grains with Lime-Cilantro Slaw.

    What's your favorite part of your job?

    The people and the culture, definitely. It’s incredible to see individuals grow within the organization and how everyone works well together.

    Quick Hits: Hometown? | Guilty Pleasure? | Dinner Party Guests?

    Mount Prospect, IL | Watching 90 Day Fiancé on TLC | Michael Jordan, Freddy Mercury, Ryan Reynolds & Kathleen Zellner.

  • Eric Wounded Arrow
    Project Manager

    When did you join the Brown Bag team?

    May 2022.

    What's your favorite meal at Brown Bag?

    Salmon Salad with Creamy Ginger dressing.

    What's your favorite part of your job?

    Being able to work closely with so many great people, from the amazing crews in the restaurants to the entire support team.

    Quick Hits: Hometown? | Guilty Pleasure? | Dinner Party Guests?

    Morton, IL (Pumpkin Capital of the World!) | Hot dogs roasted over a bonfire | Jerry Garcia, Michael Jordan & Danny Meyer.

  • Melissa Powell
    Catering Sales Coordinator

    When did you join the Brown Bag team?

    July 2018.

    What's your favorite meal at Brown Bag?

    Salmon Salad with garlic bread.

    What's your favorite part of your job?

    Honestly, talking about Brown Bag! It surprises me when I meet someone who hasn't come by one of our locations! Our food is absolutely delicious, sustainable and delightfully tasty!

    Quick Hits: Hometown? | Spirit Animal? | Dinner Party Guests?

    Port Jarvis, NY | Butterfly | My sisters and my dad.

  • Kath Cole
    Area Manager, Chicago

    When did you join the Brown Bag team?

    March 2019.

    What's your favorite meal at Brown Bag?

    Salmon Greens & Grains.

    What's your favorite part of your job?

    The incredible teamwork, support from leadership, and all the small, but important details that make it fun! 

    Quick Hits: Hometown? | Guilty Pleasure? | Dinner Party Guests?

    Allegan, MI | Coffee | My amazing dad, John Cole.

  • Ana Mendiola
    Area Manager, Chicago

    When did you join the Brown Bag team?

    July 2021.

    What's your favorite meal at Brown Bag?

    Grilled Shrimp Veggiebox with Lime-Cilantro Slaw.

    What's your favorite part of your job?

    Making meals side by side with my favorite people. 

    Quick Hits: Hometown? | Guilty Pleasure? | Dinner Party Guests?

    Chicago, IL | The Texas Flower from Texas Corral. | Selena Gomez, Michelle Obama, my kiddies (and since my kids will be there, we can add Spiderman!).

  • Jheanelle White
    Area Manager, Atlanta

    When did you join the Brown Bag team?

    August 2019.

    What's your favorite meal at Brown Bag?

    Panko Chicken on a New England roll with LA Tang Slaw and Boss Sauce. Boom!

    What's your favorite part of your job?

    The comfortable work atmosphere; everyone can be themselves while working towards our overall goal as a company. 

    Quick Hits: Hometown? | Guilty Pleasure? | Dinner Party Guests?

    Portmore, Jamaica | Binging TV shows. | Bob Marley, Lauryn Hill, and my aunt (RIP Auntie Kayon).

  • Stephen Troost
    General Manager, Lakeshore East

    When did you join the Brown Bag team?

    June 2021.

    What's your favorite meal at Brown Bag?

    Panko Chicken Sando.

    What's your favorite part of your job?

    Building and cross-training a great team to keep our guests coming! 

    Quick Hits: Hometown? | Guilty Pleasure? | Dinner Party Guests?

    Villa Park, IL | Chocolate Milk. I can drink a gallon a day if I wanted to. | Rivers Cuomo, Warren Zevon, and Dave Grohl.

  • Billi Suttles
    General Manager, Roscoe Village

    When did you join the Brown Bag team?

    March 2020.

    What's your favorite meal at Brown Bag?

    Salmon Veggiebox.

    What's your favorite part of your job?

    Seeing first-timers enjoy their food! 

    Quick Hits: Hometown? | Guilty Pleasure? | Dinner Party Guests?

    St. Louis, MO (Go Cards!) | Food. Always good food. | My son and my twin daughters.

  • Franklin Piazza
    General Manager, Riverside

    When did you join the Brown Bag team?

    June 2015.

    What's your favorite meal at Brown Bag?

    Crispy Shrimp Tacos.

    What's your favorite part of your job?

    How eager everyone is to teach others and pass on knowledge about cooking and recipes.

    Quick Hits: Hometown? | Guilty Pleasure? | Dinner Party Guests?

    Chicago, IL | Playing video games. | Banksy, Kurt Vonnegut, Anthony Bourdain.

  • Shawanda Alexander
    General Manager, Willis Tower

    When did you join the Brown Bag team?

    April 2018.

    What's your favorite meal at Brown Bag?

    Mahi-Mahi Sandwich.

    What's your favorite part of your job?

    My team. 

    Quick Hits: Hometown? | Guilty Pleasure? | Dinner Party Guests?

    Chicago, IL | Strawberry ice cream | Ellen, The Obamas, P!nk.

  • Donesha Fox
    General Manager, Lincoln Park

    When did you join the Brown Bag team?

    June 2017.

    What's your favorite meal at Brown Bag?

    Our Seasonal Spicy Shrimp Gumbo from winter 2018!

    What's your favorite part of your job?

    The interactions with the guests and the team! We get to be up close and personal with guests and also build a bond that brings us close as a team. I love it!

    Quick Hits: Hometown? | Guilty Pleasure? | Dinner Party Guests?

    Chicago, IL | Singing my heart out while driving! | Martin Luther King, Bob Marley, Tupac Shakur (3 different ways to master peace!).

  • Nikki Jones
    General Manager, Lincoln Park

    When did you join the Brown Bag team?

    June 2022.

    What's your favorite meal at Brown Bag?

    I love all the food but my favorites are the Lobster Roll and Grilled Shrimp Powerbox.

    What's your favorite part of your job?

    Putting smiles on our guests' faces and working with my team as we develop and help one another excel. 

    Quick Hits: Hometown? | Guilty Pleasure? | Dinner Party Guests?

    Linden, TN | Strawberry cheesecake. | Rosa Parks, Harriet Tubman, Ellen Degeneres, Mary J. Blige and Donesha Fox (my trainer!).

  • Irma Rubio
    General Manager, Hayden

    When did you join the Brown Bag team?

    August 2014.

    What's your favorite meal at Brown Bag?

    Crispy Fish Tacos & Clam Chowdah.

    What's your favorite part of your job?

    Creating new menu items and perfecting recipes.

    Quick Hits: Hometown? | Spirit Animal? | Dinner Party Guests?

    Chicago, IL | Husky | Logic, Tim Burton, and God himself.

     

  • Imesha Wells
    General Manager, Colony Square

    When did you join the Brown Bag team?

    December 2021.

    What's your favorite meal at Brown Bag?

    I have two faves: Grilled Chicken Sando and the Spicy Vietnamese Power Plate.

    What's your favorite part of your job?

    Seeing people smile and thanking my team for their service.

    Quick Hits: Hometown? | Guilty Pleasure? | Dinner Party Guests?

    Tifton, GA | Eating an abundance of tacos, no matter what kind as long as they're good. | Bozoma Saint John, Abraham Hicks, Alexis Ohanian, Serena Williams and Brene Brown.

  • Ty Jones
    General Manager, Westside Provisions

    When did you join the Brown Bag team?

    May 2022.

    What's your favorite meal at Brown Bag?

    Shrimp Sando.

    What's your favorite part of your job?

    Prepping and connecting with the team. 

    Quick Hits: Hometown? | Guilty Pleasure? | Dinner Party Guests?

    Brooklyn, NY | I loooooove food like a fat kid loves cakes! | Me, myself and I!

  • Paige Escamilla
    General Manager

    When did you join the Brown Bag team?

    December 2021.

    What's your favorite meal at Brown Bag?

    Salmon Greens & Grains and the Lobster Roll are tied for faves!

    What's your favorite part of your job?

    The camaraderie. On my first day, everyone already felt like family.

    Quick Hits: Hometown? | Guilty Pleasure? | Dinner Party Guests?

    Chicago, IL | True crime documentaries and Swedish Fish. | AOC & JFK.

  • Karianne Saysana
    General Manager, Gold Coast

    When did you join the Brown Bag team?

    July 2022.

    What's your favorite meal at Brown Bag?

    Salmon Greens & Grains with Truffle-Parm Tots.

    What's your favorite part of your job?

    Being able to learn something new every day, whether from fellow team members or from guests. The environment is so fun and welcoming from the second you walk in the door Sharing positive and lasting experiences is so rewarding, and having fun doing it!

    Quick Hits: Hometown? | Guilty Pleasure? | Dinner Party Guests?

    Anaheim, CA | Buying too many art and writing supplies - I LOVE a great pen and piece of paper! | My grandma and my mom.

  • Kayla Jones
    GM, Birkdale Village

    When did you join the Brown Bag team?

    June 2022.

    What's your favorite meal at Brown Bag?

    Fish & Chips.

    What's your favorite part of your job?

    The teamwork environment.

    Quick Hits: Hometown? | Guilty Pleasure? | Dinner Party Guests?

    Atlanta, GA | Pasta | All of my close friends who live out of state! It's been 5-15 years since I've seen some of them. It would be cool to have them all in the same room.

  • Johnny Ramirez
    #2, Randolph

    When did you join the Brown Bag team?

    July 2021.

    What's your favorite meal at Brown Bag?

    Lake Superior Whitefish Greens & Grains with a little extra lemon vinaigrette and a side of Spicy Cauliflower!

    What's your favorite part of your job?

    Lots to choose from. Having a good and supportive team and having fun while we put smiles on our guests' faces by the time they walk out of the restaurant!

    Quick Hits: Hometown? | Spirit Animal? | Dinner Party Guests?

    Warsaw, IN | A bird, any bird! | Jennifer Lopez, Tiffany Haddish, Alyssa Edwards and my best friends!

  • Kiya McGhee
    #2, Randolph

    When did you join the Brown Bag team?

    May 2022.

    What's your favorite meal at Brown Bag?

    Grilled Chicken Veggiebox with Garlic Bread.

    What's your favorite part of your job?

    Being part of such a welcoming team and being able to help others. 

    Quick Hits: Hometown? | Guilty Pleasure? | Dinner Party Guests?

    Toledo, OH | Eating candy...lots of it. | God (if I could!), and my family.

  • Dee Shepherd
    #2, Roscoe Village

    When did you join the Brown Bag team?

    March 2019.

    What's your favorite meal at Brown Bag?

    Salmon Veggiebox.

    What's your favorite part of your job?

    The staff! 

    Quick Hits: Hometown? | Guilty Pleasure? | Dinner Party Guests?

    Chicago, IL | Chips | LSC & J-Lo..

  • Alexandra Aviles
    #2, Roscoe Village

    When did you join the Brown Bag team?

    June 2022.

    What's your favorite meal at Brown Bag?

    Grilled Chicken Sando, Make It Fire!

    What's your favorite part of your job?

    I know this sounds cliché, but the people! Everyone I've spoken to has been very pleasant. 

    Quick Hits: Hometown? | Guilty Pleasure? | Dinner Party Guests?

    I was born in Bayamón, Puerto Rico but I was raised in a wooden house in the woods of a mountain in Toa Alta, Puerto Rico. | Pancakes. When I get a sweet tooth but don't want to bake, I make a quick batter and make pancakes. | I would invite my friend Norddine Lahmar who’s a poet, professional translator and philosopher, his brother who works with dark matter, and my very close friend Felix who loves outer space. I’m sure we would have interesting conversations.

  • Trey Dumas
    #2, Roscoe Village

    When did you join the Brown Bag team?

    July 2022.

    What's your favorite meal at Brown Bag?

    Salmon Veggiebox.

    What's your favorite part of your job?

    Making a guest's day great with great tasting food.

    Quick Hits: Hometown? | Guilty Pleasure? | Dinner Party Guests?

    Chicago, IL | Chips. | My girlfriend.

  • Alexis Atterberry
    #2, River North

    When did you join the Brown Bag team?

    August 2019.

    What's your favorite meal at Brown Bag?

    Grilled Shrimp Salad.

    What's your favorite part of your job?

    Creating a strong bond with my team so our time in the restaurant is nothing but smooth sailing!

    Quick Hits: Hometown? | Guilty Pleasure? | Dinner Party Guests?

    Genoa, IL | Needing sauce for everything I eat! | Alicia Keys, Angela Davis, Aristotle.

  • Asia Fowlkes
    #2, River North

    When did you join the Brown Bag team?

    April 2022.

    What's your favorite meal at Brown Bag?

    Salmon Salad with our housemade Buttermilk Ranch.

    What's your favorite part of your job?

    Being part of such an awesome team that goes above and beyond for our guests. 

    Quick Hits: Hometown? | Guilty Pleasure? | Dinner Party Guests?

    Chicago, IL | Watching Game of Thrones | Stevie Wonder.

  • KD Martin
    #2, River North

    When did you join the Brown Bag team?

    May 2022.

    What's your favorite meal at Brown Bag?

    Salmon Greens & Grains, and top it off with a fresh Gingerade. Super delicious!

    What's your favorite part of your job?

    Working with the team, Expo, Fry and Assembly stations, guiding the team in the right direction, talking on Slack with the Brown Bag squad, making sure our guests are happy...pretty much everything! 

    Quick Hits: Hometown? | Guilty Pleasure? | Dinner Party Guests?

    Jackson, MS and Chicago, IL | Making people happy and eating gummy bears or worms right before I go to bed! | My husband and kids (party of 6!).

  • Ashley Finley
    #2, Willis Tower

    When did you join the Brown Bag team?

    November 2021.

    What's your favorite meal at Brown Bag?

    The Mega Protein Powerbox.

    What's your favorite part of your job?

    The company itself and the great team I work with every day. If I'm sad I know when I walk into Willis, my Brown Bag team will most definitely put a smile on my face. 

    Quick Hits: Hometown? | Guilty Pleasure? | Dinner Party Guests?

    Chicago, IL | Law & Order SVU | Hell, I'm bringing the city! I love to have fun. If you love fun, you're invited, simple.

  • Demetrius Meeks
    #2, Lincoln Park

    When did you join the Brown Bag team?

    May 2022.

    What's your favorite meal at Brown Bag?

    Salmon Tacos.

    What's your favorite part of your job?

    I love working with my crew.. 

    Quick Hits: Hometown? | Guilty Pleasure? | Dinner Party Guests?

    Naperville, IL | Gummy worms. | My 9 siblings and my dad.

  • Heather Spencer
    #2, Naperville

    When did you join the Brown Bag team?

    May 2022.

    What's your favorite meal at Brown Bag?

    Grilled Chicken Greens & Grains.

    What's your favorite part of your job?

    Giving our guests the best experience I can! 

    Quick Hits: Hometown? | Guilty Pleasure? | Dinner Party Guests?

    Markham, IL | Dark chocolate. | Ali Wong, Ms. Pat, Julia Child, Stephen Hawking and Anthony Bourdain.

  • Jenna Scheer
    #2, Naperville

    When did you join the Brown Bag team?

    June 2022.

    What's your favorite meal at Brown Bag?

    Grilled Shrimp Greens & Grains.

    What's your favorite part of your job?

    Working in such a supportive environment that thrives on authenticity! 

    Quick Hits: Hometown? | Guilty Pleasure? | Dinner Party Guests?

    Romeoville, IL | Watching Degrassi TNG. | Bob Marley and Bob Ross - my two favorite Bobs in the world!

  • Dion Webb
    #2, Colony Square

    When did you join the Brown Bag team?

    September 2019.

    What's your favorite meal at Brown Bag?

    Because I'm a little extra...a Grilled Chicken sando using the lobster roll bun with sauteed pickled red onions and chipotle-tartar.

    What's your favorite part of your job?

    Interacting with our guests! We have so many interesting people come through our doors and I love hearing how much they love our food...not to mention I can get a quick dance move out! 

    Quick Hits: Hometown? | Spirit Animal? | Dinner Party Guests?

    Chicago, IL | Koala | Lil Uzi Vert, Seth Rogen, Monkey D. Luffy.

  • Ray Brown
    #2, Colony Square

    When did you join the Brown Bag team?

    July 2022.

    What's your favorite meal at Brown Bag?

    Grilled Chicken Salad.

    What's your favorite part of your job?

    Creating an experience for the guests and my team! 

    Quick Hits: Hometown? | Guilty Pleasure? | Dinner Party Guests?

    Atlanta, GA | Raspberry Chocolate Haagen-Dazs | Devale Ellis, Beleaf and Tobe Nwigwe.

  • Lowla Allen
    #2, Westside Provisions

    When did you join the Brown Bag team?

    August 2021.

    What's your favorite meal at Brown Bag?

    Salmon Powerbox with Veggie Blend, blackened.

    What's your favorite part of your job?

    Cleaning and prepping!

    Quick Hits: Hometown? | Guilty Pleasure? | Dinner Party Guests?

    Columbus, OH | Infusions Cooking. | Dr. Dre., Chris Brown, Vin Diesel.

  • Rose Norberg
    #2, Perimeter

    When did you join the Brown Bag team?

    September 2020.

    What's your favorite meal at Brown Bag?

    Lobster Roll.

    What's your favorite part of your job?

    Howe we all work together to get things done! 

    Quick Hits: Hometown? | Spirit Animal? | Dinner Party Guests?

    Elkhart, IN | Lion | My daughter.